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Thanks,The Beer Hawk Team.
1. How do I enroll to the Reward Scheme?
1.1. This Reward Scheme is only open for people over the age of 18. You are enrolled in the Reward Scheme when you choose to opt-in when creating an account on Site or at any moment through "My Account" settings.
1.2. Only one Reward Scheme account per person/email address is permitted. You must also ensure that a valid and current email address is in your account. We assume no responsibility for errors caused by incorrect customer information.
2. How do I earn Beer Tokens?
2.1 Beer Tokens can be earned by any of the following methods:
(i) Making a qualifying purchase on our Site and/or on our Bar & Bottle Shops: qualifying purchases shall include purchases of alcoholic and non-alcoholic beverages, including individual bottles and cans, kegs, gift packs and mixed cases. Every qualifying purchase will earn Beer Tokens at the rate of 1 Beer Token for every £1 spent on Site. Beer Tokens are awarded after any relevant discounts or promotions have been deducted from your shopping. Beer Tokens are awarded only on the final amount you actually pay. Please note that Beer Tokens can only be earned on our Bar & Bottle Shops as of the 22nd March 2019.
(ii) Referring friends: If you refer a new customer to us through the Beer Hawk "My Account" functionality, 100 Beer Tokens will be added to your account following the first purchase by the referred customer.
(iii) Reviewing beers that you have purchased from us: For every purchased beer that you review, we will credit your account with 10 Beer Tokens (subject to the review been approved). Beer Tokens will only be awarded to reviews done whilst logged in to your customer account, limited to a maximum of 3 reviews per day.
2.2. There is no limit to the number of Beer Tokens you can earn. Please note that there may be a delay in posting Beer Tokens to your account. If you feel there is a discrepancy in your account, you can notify us within 60 days following the transaction or action date for which you believe you should have received Beer Tokens. We may require documentation to support any discrepancy claim.
2.3. No Beer Tokens will be earned for the following non-qualifying purchases and actions: (i) Purchases made before the implementation of the Reward Scheme; (ii) Purchases made when not logged in to your account; (iii) Reviews not approved by our moderators; (iv) Purchases made through the use of gift cards; (v) Purchases made on third party websites such as Ubereats, Deliveroo or Eventbrite, and (vi) Purchases of products that are not alocholic or non-alcoholic beverages, including merchandise, PerfectDraft machines and glassware. Actions or activities that are eligible for Beer Tokens, but are not done when signed in to your account, can not be retroactively applied.
2.4. If a qualifying purchase is returned for a refund, the number of Beer Tokens associated with the amount spent on the returned item will be deducted from your Beer Token account balance. Should you have already redeemed those Beer Tokens, such amount will be set-off against your refund at a value of £0.05 per Beer Token.
3. How can I redeem my Beer Tokens?
3.1. Beer Tokens can be redeemed for products as sold on our Site or in our Bar & Bottle Shops. Please do note that Beer Tokens can only be redeemed on our Bar & Bottle Shops as of the 22nd March 2019. Subject to our rights to add, delete, or otherwise make changes to the Reward Scheme structure, certain products may be ineligible for Beer Token redemption.
3.2 Beer Tokens are not redeemable for cash.
3.3.Beer Tokens cannot be redeemed to pay for any delivery costs associated with the redemption of Beer Tokens. You are responsible for paying any associated delivery costs related to the redeeming of Beer Tokens. You are solely responsible for ensuring that your delivery address is correct. We will not be responsible for orders that are shipped to an address different than the one in the Reward Scheme records as of the date of redemption. You must specify the desired delivery address when redeeming the Beer Tokens in an order.
4. Do Beer Tokens expire?
4.1. Beer Tokens expire 6 months from the date they were earned. No extensions, cash refunds, or other exchanges will be allowed for expired or canceled Beer Tokens.
5.1. Disclaimer of Warranties. We make no warranty of any kind regarding the Reward Scheme, which is provided on an "as-is" and "as-available" basis. We expressly disclaim any representation or warranty that our program will be error-free. We further disclaim any warranty as to the accuracy, completeness and timeliness of any content or information distributed with respect to the Reward Scheme. We expressly disclaim all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade.
5.2. No cash redemption. Beer Tokens have no cash value. Beer Tokens are not redeemable for cash, and can only be redeemed for products on our Site. The sale of Beer Tokens is strictly prohibited.
5.3. No Waiver. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. No waiver of any of the provisions of these Terms shall be deemed or shall constitute a waiver of any other provisions hereof, nor shall any waiver constitute a continuing waiver unless otherwise expressly provided.
5.5. Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms, which will otherwise remain in full force and effect.
5.6. Entire Agreement. These Terms constitute the entire Reward Scheme agreement between you and us. They supersede all prior or other arrangements, understandings, negotiations and discussions, whether oral or written.
5.7. Changes to the Reward Scheme.
5.7.1. We reserve the right to add to and/or change the Reward Scheme at any time, at our sole discretion. This may include changing the number of Beer Tokens earned for various actions and activities, or changing what activities and actions are eligible for Beer Tokens. In addition, we may change the number of Beer Tokens required to redeem. We may also change the value of each Beer Token.
5.7.2. Any changes or modifications to the Reward Scheme will be effective immediately upon posting the revisions to this page, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued participation in the Reward Scheme will confirm your acceptance of such changes or modifications, and your agreement to be bound by these Terms and any changes or modifications thereof; therefore, you should review these Terms frequently to understand the terms and conditions that apply to the Reward Scheme. If you do not agree to the revised Terms, you must notify us by contacting us on 01423 525750 or in writing via our contact us form.
5.7.3. We reserve the right to terminate the Reward Scheme with 3 months prior notice. Your right to earn Beer Tokens and redeem accumulated Beer Tokens will terminate three months after we give you this notice.
5.8. Violation of Terms. We may terminate your account and you will forfeit all accumulated Beer Tokens if you violate these Terms. We reserve the right to freeze or terminate the Reward Scheme account of any person in the event of any fraud or abuse in connection with this Reward Scheme. In such a case, all Beer Tokens in the account will be forfeited. Beer Hawk Ltd. reserves the right to modify, remove, delete or change Beer Tokens in any account that were done in error, whether human or computer error.
5.9. The interpretation and application of these Terms are in the sole discretion and determination of us, which in each case shall be final and conclusive. Reward Scheme is void where prohibited by law.
These Terms were last updated on 10 March 2020 and are version number 5.