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Return & earn

Return your PerfectDraft kegs to Beer Hawk to earn Beer Tokens and help reduce waste!

It takes no time at all, and bags you £5 of Beer Tokens for each keg you return.

How to return your empty PerfectDraft kegs

1. Assemble your empties

2. Go to the Keg Returns Hub in the My Account section

3. Enter details for your return

4. Pack your empties into a box

5. Give your kegs to the Collect+ shop attendant or the courier

6. Once we receive them back, we’ll credit your account with £5 of Beer Tokens per keg!

Go to keg returns hub

Why Return Empties?

  1. We give you £5 worth of beer tokens for every keg you send back.
    • Each keg sent back reduces the cost of your next beers.
  2. Keg Returns Tokens last 12 months! You can send your kegs back to us when you’re finished with them and you’ll have 12 whole months to buy more beer if you don’t want to purchase right away.
  3. It’s FREE to return. We pay the postage.
  4. Keg returns that fit around your schedule.
    • With over 7000 stores you can drop off at countrywide and home collection also available, there's a way to return kegs that fits every schedule.
  5. We reuse every single keg you send back to us.
    • Every keg you send back is cleaned and refilled with more wonderful beer!
  6. Returning kegs regularly helps PerfectDraft bring you more great beer!

Please Note: When making a return, please ensure you enclose the correct number of kegs in the box. Beer Tokens will be credited only in case the correct number of kegs is returned.

If you have accidentally sent the wrong item to us, please contact Customer Service as soon as possible as we do not store mistakenly sent items. Beer Hawk cannot guarantee that your item will be found and returned, and no compensation is provided for incorrect items sent to Beer Hawk.

If there are any discrepancies between the declared number of returned kegs and the kegs we received, we will contact you.

How do I start a return?

Sending your kegs back via store drop-off:

  1. Make sure you're logged into your account
  2. Go to the My Account section & click Keg Returns Hub
  3. Click Start a New Return
  4. Select your Collect+ as your return method
  5. Treat each box individually - tell us how many kegs are in each one and click the plus sign for each additional box
  6. When you've input all the boxes, click I'm Ready – Select Print Option
  7. When you're ready to drop your parcels off:
    1. For Print at home, print off each separate label
    2. For Print in Store, show each separate barcodes to the shopkeeper
  8. Attach the label(s) to the box(es) & take them to your CollectPlus drop off point*
  9. Make sure to have your personal QR Code scanned at the CollectPlus drop off point in order to participate in promotions that might be in place**

*Find your local CollectPlus point here

**No personal data will be shared with your local CollectPlus drop off point nor with third parties. Your data will continue to be used in will be used in accordance with our Privacy Policy.

How do I start a home collection return?

Sending your kegs back via home collection:

  1. Log in to your account
  2. Navigate to the Keg Returns Hub
  3. Click on Start a new return
  4. Select Home Collection
  5. Enter the number of kegs you have per box
  6. Choose from your saved addresses or enter a new address
  7. Select a date
  8. Check the details of your return
  9. Submit your return
  10. Prepare your kegs
Go to keg returns hub

How do I package my kegs?

What method will you use to return your kegs?

Instructions:

  1. Create a return on the Keg Returns Hub
  2. Click 'Arrange a home collection'
  3. Assemble your box and empties
  4. Hand your box to the delivery driver when they arrive - the driver will bring the label and affix it to your box
  5. We will identify you from your tracking label/number

Instructions:

  1. Create a return on the Keg Returns Hub
  2. Click 'Arrange Store Drop Off'
  3. Assemble your box and empties
  4. Print off your label
    • Put your QR code in the box
  5. Attach your Print at Home postage label to your box
  6. Take your parcel to a Collect+ store and hand it over to the cashier
  7. We will identify you from your tracking label/number or your QR code

Instructions:

  1. Create a return on the Keg Returns Hub
  2. Click 'Arrange Store Drop Off'
  3. Assemble your box and empties
  4. Take your parcel to a Collect+ store and show the cashier the Print in Store barcode from the Keg Returns Hub or your email
  5. We will identify you from your tracking label/number
Create an Account
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New to Beer Hawk?

3 Great Reasons to Join Us...

  • Sign up to our emails and be the first to hear about new offers & releases

  • Earn Beer Tokens when you buy and review beer including from any guest orders in the last 3 days. Find out more

  • Birthday bonus (if you provide your date of birth)

1. Enter your phone number

Here you can validate your account with your phone number. If you do not have access to a phone or you do not receive the code, please make a standard return.

Please enter a valid phone number

2. Enter the code received via SMS

We just sent you a verification code via SMS, please fill in the form below. If you have not received anything, you can ask to re-send the code. Re-send the code.

Please enter a verification code