logo

You are using an old browser that we no longer support. To ensure the best possible experience and to ensure the highest security standards are met, please UPDATE YOUR BROWSER.

To access great beers that are delivered straight to your door you can easily update your browser from this link.

Thanks,
The Beer Hawk Team.

Search
Items 0 Item Checkout Now
Free Delivery
Orders over £50 *Terms apply
Delivery Van
£1 Of Every Order
Supports Bars and Pub Staff
Hospitality Action
Beer Fans
Love Us
Feefo Stars
Account
Settings

Return & earn

Return your PerfectDraft kegs to Beer Hawk to earn Beer Tokens and help reduce waste!

It takes no time at all, and bags you £5 of Beer Tokens for each keg you return.

Our returns process has changed


1. Assemble your empties & apply your QR code stickers


2. Go to the Keg Returns Hub in the My Account section


3. Enter details for your return


4. Pack your empties - include the printable form in the box


5. Take your kegs to the nearest drop off point


6. Once we receive them back, we’ll credit your account with £5 of Beer Tokens per keg!

How do I start a return?

Getting the kegs back to us:

  1. Make sure you're logged into your account
  2. Go to the My Account section & click Keg Returns Hub
  3. Click Start a New Return
  4. Select your return method (for quicker returns use CollectPlus)
  5. Treat each box individually - tell us how many kegs are in each one and click the plus sign for each additional box
  6. When you've input all the boxes, click I'm Ready to Return
  7. If you're returning via CollectPlus, select Print for each box you're sending back.
  8. Attach the label(s) to the box(es) & take your CollectPlus drop off point*

*Find your local CollectPlus point here - if you're returning via Yodel the driver will bring the label(s)

Go to keg returns hub

How do I package my kegs?

Preparing your returns:

  1. Assemble your empties!
  2. Locate the box(es) you're sending them back in
  3. Grab the sticker sheet we sent out with your kegs*
  4. Cut them out and make sure each empty keg has a sticker on it (next to the barcode - don't cover it up!)
  5. Download & print your returns form
  6. Put the form in the box then tape it up!

*If you don't have stickers, the returns form is key!