Have a Question?

Our agents are working remotely and may not have all details to hand instantly on the phones at the current time. We will get back to you quickly if this is the case.

Our FAQ's and support pages answer the majority of questions that we are asked, or you can submit a question to our Customer Service team by using the options below.

Opening Hours:

The best way to get in touch is via the Contact Us button above or via our Live Chat (in the bottom right corner).


Phone: 01423 525750
Monday- Friday: 09:00 - 17:00
Saturday: 12:00 – 15:30

Our Address:

  • Beer Hawk HQ
  • Beer Hawk Ltd
  • Unit TL2 Towngate Link
  • Cross Green Way
  • Leeds
  • LS9 0SE

Other Useful Info:

Company number 8118833 | VAT number 143 9594 82
Registered in England and Wales

For any press enquiries, releases, image requests and product loans please contact us

Create an Account
OR
New to Beer Hawk?

3 Great Reasons to Join Us...

  • Sign up to our emails and be the first to hear about new offers & releases
  • Earn Beer Tokens when you buy and review beer including from any guest orders in the last 3 days. Find out more

  • Birthday bonus (if you provide your date of birth)

1. Enter your phone number

Here you can validate your account with your phone number. If you do not have access to a phone or you do not receive the code, please make a standard return.

Please enter a valid phone number


2. Enter the code received via SMS

We just sent you a verification code via SMS, please fill in the form below. If you have not received anything, you can ask to re-send the code. Re-send the code.

Please enter a verification code

What is express credit?

Express credit enables you to be credited within 24 hours of your empty kegs entering the courier network. No more waiting for kegs to be credited before ordering!

How does it work?

  1. If you've not already verified your mobile number, click "Get Express Credit" and verify your mobile number. You only need to do this once.
  2. Book a return.
  3. Have your return collected at home or drop it off at an in-store location.
  4. Sit back, relax, and you'll be credited within 24 hours. And voila! No more waits for tokens to be credited.

Please note, currently, you are limited to:

Once we have received and processed your return, you'll be able to submit another express credit return.

What is express credit?

Express credit enables you to be credited within 24 hours of your empty kegs entering the courier network. No more waiting for kegs to be credited before ordering!

How does it work?

  1. If you've not already verified your mobile number, click "Get Express Credit" and verify your mobile number. You only need to do this once.
  2. Book a return.
  3. Have your return collected at home or drop it off at an instore location.
  4. Sit back, relax, and you'll be credited within 24 hours. And voila! No more waits for tokens to be credited.

Please note, currently, you are limited to:

Once we have received and processed your return, you'll be able to submit another express credit return.