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Terms and Conditions

This outlines the terms of use on which you may make use of our website (www.beerhawk.co.uk), whether as a guest or a registered user.

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them.

We reserve the right to make changes to the website or to this disclaimer at any time. This does not affect your statutory rights as a consumer.

Information about us

Beer Hawk is a trading name of Beer Hawk Ltd (“We”), and our website is http://www.beerhawk.co.uk. We are registered in England and Wales under company number 8118833, and have our registered office and main trading address at Unit 1, Saltergate Business Park, Harrogate, HG3 2BX. We are a limited company.

We can be contacted by:

Privacy Policy

When you become a customer of Beer Hawk, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to Beer Hawk Ltd. maintaining, recording, holding and using personal data we collect about you.

Information can also be collected to allow Beer Hawk to send you offers which we feel will be of particular interest to you. If you would prefer not to receive emails from Beer Hawk please contact us by email on: info@beerhawk.co.uk.  We will never pass on your details to a third party for marketing purposes.

Beer Hawk uses 'cookies' placed in the browser file to help us collect general information about the behaviour of visitors on our site. This helps us to constantly monitor and improve our website's functionality and personality.

If you have any questions relating to privacy matters please refer to our full privacy policy by clicking here, or contact us by email on: info@beerhawk.co.uk.

Billing Information

We accept all major credit and debit cards, including Mastercard, Visa and American Express.  For card transactions, payments are securely processed using SSL protocol via the RealEx payment gateway.  We also accept payment by PayPal.  Title is retained with Beer Hawk Limited until payment in full is received and cleared, and until the customer takes final delivery of the goods.

Returns, Cancellations and Non-Delivery

You may cancel your order for any reason up to and including 14 calendar days from the date of delivery of your order, provided all the bottles are unopened and intact. The postage and safe return of the goods in this case is the customer’s responsibility.  We will refund the full price of the products ordered minus any discounts and delivery charges within 14 days from the date of cancellation or receipt of returned goods, whichever is the later. We must be made aware of any claims for non-delivery within 7 working days of your delivery date.

Title is retained with Beer Hawk Limited until payment in full is received, and until the customer takes final delivery of the goods.

We make every effort to supply the goods as shown on the web site, however occasionally we do have to substitute beers for an alternative of equal or greater value, where a valid substitute is available.  

Any complaint is taken very seriously and we endeavour to respond to complaints as soon as possible. If you have any questions regarding orders and general enquiries please do let us know by:

Age Restrictions

It is against the law to sell or indeed supply intoxicating substances to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. If our couriers are in doubt of the age of the recipient of an order they will request some photographic ID. In the event that this is not satisfied they are not permitted to leave the beer.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works (including text, graphics, logos, banners, images, buttons, underlying source code and software) are protected by copyright laws and treaties around the world. All such rights are reserved.

Any use (including copying, reproduction, duplication, transmission, or display of the content of this website), without the express written permission of Beer Hawk Ltd. for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.

Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with Beer Hawk or using this website as a shopping resource for your personal reference.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Customer Reviews

By writing a Customer Review, you acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.

You also undertake that any review, feedback or rating that you write shall:

  • Comply with applicable law in the UK and the law in any country from which they are posted
  • Be factually accurate
  • Not contain any material which is either defamatory, threatening, obscene, abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving
  • Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence
  • Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach of any legal duty you owe to a third party
  • Not be used to impersonate any person, or to misrepresent your identity

You agree to indemnify Beer Hawk Ltd and will not hold us responsible for any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.

You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you. We reserve the right to publish, edit or remove any reviews without notifying you.

Data Protection

Beer Hawk Ltd. is fully committed to the Data Protection Act 1998, and is dedicated to the privacy of your information.

Disclaimer

Beer Hawk Ltd. has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, Beer Hawk Ltd. takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date.

Beer Hawk Ltd. shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.

All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland. Beer Hawk Ltd. makes no representation or will not be held liable for any action placed upon the website by individuals from other locations.

Beer Hawk Ltd. assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website. Once you activate these links you will leave this website and Beer Hawk Ltd. will not be responsible, or liable, for the content of any other websites on the Internet to which you may visit from its site.

Company Details

Company Secretary
Beer Hawk Ltd.
Unit 1,
Saltergate Business Park,
Harrogate,
HG3 2BX

Telephone: 01423 525750

Email: info@beerhawk.co.uk

If you do have any comments on the above, or you simply wish to contact us, please feel free to e-mail, call or write to us.