Our Delivery Options
*** To guarantee delivery before Christmas, please place your order by 12 noon on Thursday 19th December 2013 ***
Our standard delivery is within 5 working days, although you will see from our customer reviews that we normally ship much faster!
|Over £50||Free delivery is available for all orders of £50||Free||Our couriers apply a £5.50 surcharge for Scottish Borders & Highlands. For other locations please contact us for more information.|
|Standard||Beers will be delivered by courier within 5 working days. Mainland UK and Scottish mainland only.||£6.99||Our couriers apply a £5.50 surcharge for Scottish Borders & Highlands. For other locations please contact us for more information.|
|Collection||Free collection from our Harrogate warehouse. (HG1 4BA)||Free||Collection within normal office hours available.|
For our delivery options, we define:
- Scottish mainland as postcodes TD, DG, EH and G
- Scottish borders and highlands (£5.50 surcharge) as postcodes AB, FK, IV, KW, PA.
- Delivery to Scottish Islands and Northern Ireland is available however delivery will take longer and charges may vary. Please contact us directly for more details.
How Our Delivery System Works
As soon as you place an order, you will receive an order confirmation e-mail from Beer Hawk. Once your beers are ready for dispatch, you will receive a further shipment confirmation e-mail providing details of your delivery. Our couriers, APC, will then be in touch with a tracking number that you can use on their website to find out the very latest information on your delivery. Should you have a question about your delivery, please contact APC in the first instance on 0800 37 37 37.
If you are not in when delivery is made, and a safe place has not been specified, then a card will be left with contact details for you to arrange another delivery. Should subsequent delivery attempts fail, the goods will return to Beer Hawk Ltd, and a full credit for the product will be issued to your account. You will forfeit the delivery charge. Should you contact us to arrange re-dispatch, we will charge a further (standard) delivery cost to your account.
We strongly advise against leaving goods without a signature, and will not be held liable for any losses incurred this way. Please note that we are not permitted by law to leave alcoholic goods with anyone who cannot prove they are over 18.
At peak times of the year (notably pre-Christmas), it may not always be possible to deliver within our standard 5 working days. In these rare instances, we will contact you to inform you of the estimated delivery date, and strive to get your beers with you as soon as possible.