PerfectDraftPro Warranty

The PerfectDraft Pro machine (serial number starting with 101) is covered by the present warranty for a period of two years from the date of purchase, as shown on the purchase receipt. AB InBev will, at its own discretion, repair or replace the product at its expense in case a defect due to faulty materials and workmanship occurs within the two-year warranty period.

In order to access the warranty services, a purchase receipt showing the date of purchase must be presented.

Please make sure to install and operate the PerfectDraft machine in compliance with the instructions contained in the user manual.

This warranty does not affect your statutory rights. These warranty conditions apply to appliances purchased and operated in the United Kingdom and the European Union.

How to access warranty services

If your machine suffers any damage, please consult the troubleshooting guide in the provided user manual or on the PerfectDraft App.

If you still need support, please contact the Customer Care Centre in your country, their addresses and phone numbers can be found hereinafter.

This guarantee will not cover:

  • Accidental damage, for example if your item has been dropped.
  • Repair costs caused by external factors (e.g. weather, including lightning damage)
  • Damages suffered if the machine has been used commercially or for business purposes
  • Cosmetic damage such as trim, scratches, dents, corrosion or colour, where the function of the machine is unaffected
  • Normal wear and tear
  • Damages caused by failure to follow the manufacturer's instructions and/or installation guidelines
  • Damage caused by incorrect use of the machine, poor maintenance or by alterations or repairs carried out by unauthorized third parties
  • Deliberate damage or neglect of the machine
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