is rated 4.60 stars by Reviews.co.uk based on 3096 merchant reviews
4.60 / 5 Rating
I am over the moon with my order and service from Beer Hawk. I ordered yesterday and i have my box of beer in front of me a day later! I was able to track the order and BH kept me up to date through emails/texts. Cant wait to give this to my boyfriend!!
I ordered a case of beers for my boyfriends birthday 13th October and it's now the 25th and they are still not delivered. I have tried calling their customer service but their number is just for ordering and not speaking to someone regarding an order. Apparently they call you back although I am still waiting for a call and 2 emails to customer service have been ignored (from 3 days ago) It seems there is no correct administration here where the communicate with each other or customers. I do NOT recommend this company.
First of all I would like to say the quality of beer and the variation that is offered was excellent my main issue was with Beer Hawks customer service.
The delivery date was missed by over a week which caused the case of beer not to be available for the event I required it for. I had to chase up Beer Hawk to get a status about when they intended to deliver the goods. Their response was generic and disappointing.
I will not be shopping with Beer Hawk again and I will be advising my friends and colleagues to take their business else where.