Beer Hawk Ltd
is rated 4.74 stars by Reviews.co.uk based on 1789 merchant reviews
4.74 / 5 Rating
My order arrived on time in perfect condition. I was kept informed about the estimated arrival time of my order via text and email. I am completely happy with the service.
Hmmmm I do not like writing negative reviews and have used Beer Hawk before and they have been great but I am left a little underwhelmed. Simply I ordered the Oktoberfest selection with great anticipation and expected 15 different beers I have never tried to arrive, (the previous box had contained 15 different beers and was a massive party hit.)
The first issue was probably my excitement as after ordering I got an email telling me my beers were in the warehouse and ready for dispatch.... after 2 days I had heard nothing and contacted Beer Hawk only to be told they were still in the warehouse ready to be sent and would be shortly. They arrived 2 days later which is not bad but my excitement and an expectation of an Amazon esque delivery window meant the 4 days felt like an eternity. What would have helped was an indication of the length of time when ordering as I would have gone for the express option.
The second issue is just instead of 15 different beers I got 5 different beers but 3 of each. I won't complain as they are good beers but I am surprised why there were only 5 different ones....
Thus, all in all it was just a little disappointing and underwhelming.
Although the delivery company brought the two boxes separately on different days, the selection of beer was great. It is the second year my wife and I have ordered the Oktoberfest box because we enjoy it so much. Great work !